+380681734120
м. Odesa, St. Genouezka 3b
10.00-21.00 seven days a week
+380957445815
м. Kyiv, St. Velika Vasylkivska 47
10.00-21.00 seven days a week

Exchange and return

Exchange and return

  • Term of exchange or return

Exchange or return of goods of appropriate quality is possible within 14 calendar days from the moment of receiving the order

  • Terms of exchange or return

The exchange or return of goods of appropriate quality is possible provided that the product is in good condition and integrity (the presence of labels, tags, seals, absence of signs of wear, stains and other contamination).

To arrange an exchange or return of a good quality product, fill out the return form, where you indicate your name, contact number, the reason for the return, when placing an order in Instagram Your nickname*. Also specify the bank card to which the refund will be made.


For other countries: Ukraine, Odesa 65501 Tryguba Darya Oleksandrivna +380660045619


Importantly! All charges related to the return or exchange of goods are paid by the BUYER!

Refunds are made within 5-14 banking days from the moment of receiving the goods.


*Instagram nickname must not be changed before receiving a refund.


Place of exchange (return) of goods:

In case of exchange or return of the goods after termination of the delivery contract, the Buyer is obliged to send the goods by mail to the Seller's address (when sending, indicating the correct full name and phone number): branch Mo15 of "Nova Poshta" LLC, which is located at Odessa, Tiraspol highway, 2.



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